Kudos

5/30/13 ~ Good morning from Okinawa, Japan;

I just want to take the time to tell you guys what a wonderful job you guys are doing with my rental property. I feel that you guys are an amazing asset to have while being deployed overseas. Thank you for everything you do! ~

4/19/13 ~ Brad and the rest of the team at DRW,

Thanks for navigating this closing as smoothly as possible. Over the almost three years, I have found the team at DRW very helpful and reasonable to deal with. With the renters I eneded up with, this relationship was tested and withstood the stress. Now, looking back, I am glad I signed up with you folks. If I need some info or help in the future, I hope I can call on you.

So long. With best wishes,

Happy home seller in Chula Vista

4/19/13 ~ Your company has been wonderful to work with over the years, and I truly appreciate everything you all have done. You have set the platinum standard for property management, and I use your organization as an example of how it should be done all the time up here!

Best regards,

Maggie Reese
REALTOR, Certified Property Manager, Certified Distressed Property Expert (CDPE)                             NV’s Real Estate Place

5/13/12 ~ Hi Nancy,

Thanks for the info and taking such good care of the condo.

Julie

3/18/11 ~ Hello Diana,

Thank you for keeping me up to date on all the requirements! As usual, you and your staff exceed my expectations at every turn. I am now a Certified Property Manager here in Nevada, and I aspire to the level of service you all provide.

Happy out of state home owner

4/19/13 ~ Hello Nancy,

I was recently in Chula Vista and drove by the house (it looks great).  I talked to some of the neighbors and they said the tenants were quiet.

Everyone’s happy.  DRW has done a good job. Happy owner ~ Chula Vista

2/23/11 ~ Wow Betty… you’re the best. In my 29 years I living I have NEVER had such great customer service.

Happy tenant applicant serving in Iraq

1/5/11 ~ Your company sets the standard from my perspective! Your attention to detail and communication is outstanding. There is nothing I can think of that you need to to improve.   home owner Chula Vista

1/3/11 ~ Just keep doing what you do. I think the service is excellent.   Condo owner Chula  Vista

1/3/15 ~ My only issue was there was plumbing problem a the property. I elected to have DRW call out a plumber. He said he would call me to tell me about the results and how much it cost and that it could just be taken from the proceeds of the next month’s rent. All of that was great and I was pleased. My only critique is that no one ever called me with the results of the work. I figured out how much it cost when my smaller check came and the financial statement, but no copy of the plumbing invoice. I never called to ask about it because I do trust the company, and frankly I got busy and just let it go. If someone could take a minute to pull up the invoice from the plumber and email me I’d appreciate it. As for the DRW staff, everyone is always very nice and courteous. I do feel my property is being managed by people who care. Condo owner Chula Vista

1/2/11 ~ Thank you for managing my property. I am very pleased to be doing business with DRW. Your staff was courteous and helpful, I always receive prompt attention and my overall experience rating is Excellent.  Condo Owner Chula Vista

12/30/10 ~ Keep up the good work, you have “great” people. The result of which is a “Greater” team. On a scale of “10” you are a “12”!!! Hope I have 20 more years with you. Bonita, Ca owner -property under management since 2000

12/28/10 ~ I hope the entire DRW “gang” has a woderful Christmas and holiday season.  Let’s hope that 2011 is a great year for all of us!  Thank you for the wonderful job you do. Owner 8 units Chula Vista

2010 ~ Hi Nancy

Thank you for the closing statement.  We are so excited to hear that you have a new tenant for Geyserville.

7/15/10 ~ My husband and I are very appreciative of all the help and understanding we’ve received from the DRW staff.

7/12/10 ~ Hortensia,
Thanks for your help. I greatly appreciate your attitude in always willing to go the extra mile for your customers. You have the rare qualities of being nice, professional and efficient. Not to mention you are beautiful and make it easy on the eyes… I hope to do future business with DRW because the entire staff is like dealing with family.

4/2010 ~ Once again, I think I should say thank you, thank you.  This situation went from a potentially $9100 liability to only my $1000 deductible insurance payment.  It is because of your negotiating ability with Nationwide as well as your experience with PuroClean that this  disaster had such a fortunate outcome.

Please, feel free to use my name as a testomonial to the outstanding service provided by DRW Property Management.

Very Happy owner of Chula Vista property dealing with water damage.

1/22/10 ~ Thanks for doing such a good job replacing the departing tenant with so little down time.

12/10/09 ~ I received your very nice Christmas card. Thank you all. I certainly appreciate all you are doing for us

12/2/09 ~ I liked your calm but constructive reply letting  our tenant know our limits.I appreciate your conscientious care of our tenant and our home.You are a great manager! All the best.

2008 ~ We just wanted to take this opportunity to show our appreciation and personally thank each of you for your exceptional management talents and conscientious devotion to details on our behalf.  You each are greatly appreciated and we thank you very much.

Satisfied builder/owner 18 condos under management

2008 ~ Rated excellent in meeting or exceeding expectations
Rated good in courteous staff
Rated good for prompt attention to calls to the office
Just a few of our Satisfied Owners:
Luis R.- Spring Valley, CA
V.L. – San Diego, CA
Steve G.- Chula Vista, CA
Albert G.  – San Antonio, Tx
David P.- Norfolk, VA
Mary G. – Chula Vista, CA
John M. – Chula Vista, CA
Julie H.- San Diego, CA
Tom B. – U.S. Navy
Josh E. – Orange, CA
Don J. – Carlsbad, CA
Ann E.- Cherry Hill, NJ
D.J.- Port Orchard, WA
R. A. – U.S. Navy
Matt  D. – Niceville, FL
Rico L. – Chandler, AZ
Marty H. – Upper Marlboro, MD
Gary G. – Davison, MI

2008~ Dave and associates- Good job, thanks and continue the success. – J.S. Owner in Florida

2008 ~ Keep up the good work! You have been prompt at handling anything that has come up so far and in notifying us as well.  W.M- happy owner in Idaho

2/21/07 ~ Hi Barbara,wow! the appliance repairman was able to fix the issue with the unit’s refrigerator. he was professional, prepared, and had all the equipment/parts needed to repair it (dave was his name).

11/6/06 ~ Thank you barbara.also, kudos to drw management for your excellent customer care and service. -a satisfied tenant

6/21/06 ~ Thanks VERY much for getting everything handled so thoroughly and quickly, Brad . I can´t believe that you found renters within two days of listing the house! I really appreciate your accessibility, and that of your staff, and your responsiveness to my requests for assistance and information. The house is in great hands!

Andie

6/21/06 ~ Hello,

Seeing your ad for renting a Radio Drive property, I am prompted to chat with you about management as we own a rental house on Radio and other Encanto, Lemon Grove and Spring Valley properties. We work hard to upgrade and maintain them well. That is important to me.

Your web site is very nice and I like how you show the available rentals and the rented ones as well. Great marketing to me.

-Inquiring Property Owner

4/20/06 ~ Thanks for discussing my suggestion. Truly appreciate the wonderful care your providing for our home in San Diego, and the professional manner which you manage our home. Not looking for additions to your current duty. Always looking for ways to minimize cost.

Again, thanks for your consideration.
-Satisfied Property Owner, Tennessee

4/13/06 ~ This is my first experience with a Property Management team and you guys are awesome! Your team is very prompt in answering questions and you made me very comfortable by keeping me informed with everything.

Thanks!
-Satisfied Property Owner, Chula Vista

3/16/06 ~ I really appreciate the heads-up, on-top-of-the-situation response from you
guys. In my experience, management service like that is the exception
rather than the rule. If you ever need recommendations from an out-of-state
landlord that feels safe with you, let me know.

Mahalo!
-Satisfied Property Owner, Hawaii

3/14/06 ~ Thank you for your extra efforts in solving this dilema.? We appreciate your’s, Dave’s and Brad’s “ABOVE AND BEYOND” the call of duty to manage SummerWind with?your expertise and efficiency.? We are very glad we found DRW Management.

Thanks Again
-Satisfied Property Owner, San Diego

3/13/06 ~ Thank you for taking care of this for me. I appreciate your professionalism, and that you took care of this quickly.

Take Care,
-Satisfied Property Owner, Nevada

2/24/06 ~ Thank you for?the notice. You guys are doing a great job and we appreciate your hard work and professionalism. I am confident in your services and plan to continue to rent?my property through you. If you ever need a reference please keep us in mind. -Satisfied Property Owner, San Diego

7/31/05 ~ My wife and I would like to thank you for being such fantastic property managers. Everyone at DRW has been friendly and responsive throughout our stay at the Sunny View Dr. property. Repairs and service work were performed promptly and with very little disruption to our family. Given the opportunity, we will definately refer anyone interested in property management services to you – or consider using your services ourselves, should be begin investing in rentals in the future.

Best Regards,
-Satisfied Tenant, Bonita

7/20/05 ~ Thank you for your great work on the tenant turnover. We truly appreciate all you do.

Warmly,
-Satisfied Property Owner, Washington

 

 

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